FAQ

Office Hours:
Monday - Friday 8am - 4pm

Kitchen Hours: Operating 7 days/week

Have questions about ordering from The Gourmet Lunch Ladies? We've answered the most common ones below. If you don't see what you're looking for, reach out — we're happy to help.

  • All orders must be booked at least 48 hours in advance. For big orders (50 people and above) we do require at least 1 week’s notice.

    For last-minute/next-day orders, call or email us directly, we’ll do our best to accommodate.

  • Our minimum order fluctuates per city between $150-$500.

    Our minimum guests would be 10 people.

  • Yes — we regularly deliver to office buildings, boardrooms, film and TV sets, event venues, community halls, and more across the Fraser Valley and Greater Vancouver.

  • We cater for all group sizes. Whether it's a small boardroom meeting or a large corporate event for 250+, our team scales to fit your needs.

  • We deliver across the Lower Mainland and Fraser Valley, including Surrey, Delta, New Westminster, White Rock, Langley, Aldergrove, Coquitlam, Burnaby, Maple Ridge, Ladner, Vancouver, North Vancouver, West Vancouver, Richmond, Tsawwassen, and Abbotsford. Delivery fees range from $45–$75 for closer areas to $90+ for Vancouver and beyond. Not sure if we cover your area? Just ask.

  • Absolutely. While we have a full range of set menus, we're happy to customize based on your dietary needs, theme, or budget. Just let us know what you have in mind when you reach out and we'll put something together.

  • Cancellations with 48 hours notice or more for orders under $1,000 are fully refunded. Orders over $1,000 require 7 days notice. Late cancellations may be subject to a cancellation fee. If your plans change, contact us as early as possible and we'll do our best to work with you.

  • The easiest way is to fill out our contact form on our website. We'll follow up to confirm your menu, guest count, delivery details, and date. Payment is required 24 hours before your event to secure your booking by credit card (2% processing fee), e-transfer, direct deposit, or cheque.

  • Yes! We offer customized recurring catering programs for offices, corporate teams, and film sets. Whether you need weekly office lunches, daily crew meals on a film or TV production, or regular boardroom catering, we'll build a program around your schedule, headcount, and menu preferences. Recurring clients get the consistency of a team that already knows their needs — no re-explaining every time. Reach out to discuss a custom arrangement.

  • We offer both! For events where you'd like hands-on support, we can provide serving staff who stay for the duration of your event to keep things running smoothly. If you prefer a simpler option, our drop-off service means we deliver, set everything up beautifully, and leave you to enjoy — no extra coordination required. Just let us know which works best for your event when you reach out.

  • We can accommodate virtually all dietary restrictions — almost all of our meals can be made gluten-free, and we always have vegetarian and vegan options available. Just let us know your needs when placing your order and we'll make sure everyone is taken care of.

    For allergies, we do our absolute best to accommodate anything we're informed of. Please note that our facility does contain allergens such as nuts and flour, so while we practice proper food safety and never cross-contaminate intentionally, we cannot guarantee a fully allergen-free environment.

    Anyone with severe allergies should make us aware before ordering.


Contact us

info@gourmetlunchladies.com
(604) 779-1542

OFFICE HOURS

Monday - Friday:   8am - 4pm

Saturday & Sunday: CLOSED

For faster service, please use the contact form or email your order. If you are phoning after 4:00pm, we will call you back first thing the next morning. If it is the weekend or Friday evening, please give us until Monday morning to contact you back.